Payment Policy

Accepted Payment Methods:

• We accept all major credit and debit cards including Visa, MasterCard, American Express, and Stripe.

Payment Security:

• All transactions are encrypted and processed through secure payment gateways.
• Zodiacs Shop does not store any of your payment information.
• We comply with PCI DSS standards to ensure your payment details are handled safely.

Payment Processing:

• Orders will be processed once payment is confirmed.
• In the event of payment failure, you will receive a notification to provide an alternative payment method.

Billing Information:

• Please ensure that your billing information matches the information on file with your bank or payment provider.
• Incorrect billing details may result in delays in processing your order.

Shipping Policy

Shipping Locations:

• We ship worldwide, with some exceptions for certain countries.
• Please note that delivery times may vary depending on your location.

Shipping Options and Rates:

• Standard Shipping: Estimated delivery within 10-12 business days.

Shipping rates are calculated based on the weight of the items and the shipping destination. You can view the shipping cost at checkout before finalizing your order.

Order Processing Time:

• Orders are processed within 1-3 business days.
• Custom or personalized orders may take additional time to process. Please check product details for specific processing times.

Tracking and Delivery:

• You will receive a tracking number via email once your order is shipped.
• Please note that tracking information may take up to 24 hours to update.
• If you experience any issues with tracking or delivery, please contact our customer service team.

Customs and Duties:

• International customers are responsible for any customs duties, taxes, or fees that may apply upon delivery.
• Zodiacs Shop is not responsible for delays due to customs processing.